FAQ

 



What are Closures?

Closures are one of the most revolutionary techniques in Hair weave history. They help you achieve a more natural full head weave. Closures are most commonly attached onto a cornrow base by securing around the perimeter. ONYC® Hair Closure Top Piece is an essential for a truly undetectable weave. It is designed with a durable lace base to enhance the finished look of your weave. It has a medium density for most natural look; it is free styling so can be parted in different directions. The hair has been double knotted for durability so can be so can be used several times! CLICK HERE for more information on our Frontal Closures!

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What are Frontals?

Frontal are incorporated with weft to close a sew-in across the front hairline-hence the name frontals. It helps to achieve the most natural full head weave or can be used to create a more affordable lace wig. Frontals need very experience and creative technician to achieve that close to perfect hairline, otherwise you windup with too full, overly perfect and so unnatural hairline. Guess what? ONYC® Frontal Closures eliminates that!

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What does the term "Frontal-Closure" mean?

Frontal-Closure is the combination of both. Which means, it almost constructed like a closures with thin skin around perimeter but has the advantage of a frontal (having hair line)

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I’ve ordered Closures/Frontals from so many companies and have given up, what makes ONYC® my last hope?

It is simple…..Our Closures are invented by the BEST in Closure business and meticulously crafted by our creative and detail oriented staff. Very Natural Density which helps to combat the wig look hence offers you the most natural finish look! ONYC® Closures are Natural Part Closures Piece so you can part it in different directions. Our Closures/Frontals have Natural distribution to mimic your natural hair distribution, this creates a very Natural look if properly installed.

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What are Silk-Base Closures and Lace-Base Closures?

Silk-Base Closures means the Base of the closure is Silk and Lace-Base Closures means the base is Lace.

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Do you offer both Silk and Lace Closures? I’ve hear conflicting reports on Silk verses Lace closures, can you give me more comparison?

We ONLY offer Lace Base Closures for the following reasons: Lace Base closures are more realistic than Silk Base Closures. It is very difficult to get a Silk Based Closure to look like a natural scalp, the silk base come way too light to achieve a realistic scalp. Also, if you want to have a very natural side part or pull your hair back from your face, it is VERY hard to hide the obvious demarcation in the front where the silk ends and the lace starts. The Lace base closures are more breathable and also lay flatter than the Silk Base Closures. Some people are concerned about bleaching the knot on the Lace closures. You need not worry because ONYC® Cuticle Closure/Frontals already come with the knot bleached- This is actually a way to further proof that it’s real cuticle virgin hair as you can not bleach non cuticle virgin hair! Also, our knots are tied with very few strands and single strand in the hairline which makes the knot almost invisible.

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Can I color my Luxury Ultima™ (Mongolian, Indian, and Brazilian) Closure?

We recommend getting any coloring professional done!

All closures on our Luxury Ultima™ are 100% Pure Cuticle Hair. One of the great advantages of CUTICLE hair is the ability to take chemical process with very minimal to no damage to the cuticle. To maintain the integrity of the hair, we recommend performing lifting color process (going lighter than original color) on the “Natural Colors ONLY” The Natural colors will generally come as “Natural Brown” or “Natural Black” The treated colors will come as #1, #1B and so on…

You are free to use a deposit color (going darker) on both Natural and treated colors. Generally, it is advised to make any major color changes before installment. This is because the hair might have a slightly different texture or porosity compared to the weft hair. Also, it is quite difficult to completely watch off the residue from color process on installed closure. You DO NOT want the chemical residue on your scalp which can cause serious scalp injury which includes hair loss.

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Can I color my Sassy Remy™ Closure?

We recommend getting any coloring professional done!

Our Sassy Remy™ collections already come processed with texture and color. We strongly recommend deposit colors ONLY (this means going darker than the original color but not lighter) .

Generally, it is advised to make any major color changes before installment. This is because the hair might have a slightly different texture or porosity compared to the weft hair. Also, it is quite difficult to completely watch off the residue from color process on installed closure. You DO NOT want the chemical residue on your scalp which can cause serious scalp injury which includes hair loss.

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How is Closure/Frontals installed?

Closures are generally sewn down and frontals are generally glued down. With ONYC® Closure/Frontals, it’s sewn around the perimeter and you have the option of sewing and/or glue-in the frontal hairline. CLICK HERE for more information on our Frontal Closures!

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What is the difference between the Mongolian Relaxed Perm Closure and the Remy Relaxed Perm Closure?

The Mongolian Relax Perm Closure is made from Mongolian Cuticle Hair and the SASSY Remy Relax Perm is made from Chinese Remy Hair. The SASSY Remy Relax is more of a light Perm with less texture to it.

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How do I make my closure look more natural?

To achieve a more natural scalp that will complement your skin color, we recommend using a very thin stretchable fabric (wig cap for instance) lighter but closer to your skin tone. This will actually give you a more natural looking scalp and will blend easier to your skin tone.

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How do I install and maintain my ONYC Closure piece?

You have the option of gluing or sewing down your closure piece. Note that we strongly advice that you get your closure installed by a Specialist. These are hand knotted to offer a more natural look so require a little “Tender Little Care” Do not put much tension on the closure and do not stretch too hard to avoid damage. Wash very gently. For a deep scalp cleanse, we recommend removing the closure before wash and reinstall afterwards.

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Can I use the SASSY REMY™ frontal closure with the Mongolian Relaxed Perm Weft?

Yes. The SASSY REMY™ is one of our best, quality hair products. It will match with our Mongolian Light Relax texture. Please Note that the SASSY REMY™ might appear silkier initially but it'll gain more texture after couple of washes. It stands as a budget friendly alternative compared to our Cuticle Hair. Be rest assured that we maintain our quality standard- CREDIBILITY, INTEGRITY and CONSISTENCY all the way. Products on our SASSY REMY™ collections can be reused several times and still retain its texture.

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Can I exchange my closure after install if it is balding?

When you receive your closure we advise you to review your item.  To do a durability check, put enough tension; as much as you would put on your own hair. If you do not experience shedding then your closure is in perfect condition. We review all items before shipment but if you still feel it is not of quality standards upon receiving it, we will be more than glad to exchange it. After installing it, it is void for exchange.



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What is Indian Hair?

Indian hair is hair from India women. ONYC® Indian Virgin Hair is Ponytail Remy Hair also called “Temple Hair”.

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Why should I choose ONYC® Indian hair?

Not all Indian hair is sorted the same. We only use healthy and ponytail hair. That means that each “pouch” has uniform hair. Real ponytail hair is more expensive and of the best quality. Our Indian hair is full cuticle hair; we DO NOT mix our hair with non cuticle hair to cut down price. Our Indian hair is free of lice, nits and dirt. It comes to you already washed, conditioned and ready for installation!

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Can I Color/Perm ONYC® Indian hair?

Sure, our hair is 100% Virgin Cuticle Human hair which is not processed in any way so you can easily color it. Generally it is advised to make any major color or perm changes before installment especially if you are blending the extension with your natural hair. This is because the hair might have slightly different texture or porosity compared to your natural hair.

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I’ve heard horrible stories of hair coming with lice on them. What do I expect with your Indian Hair?

With ONYC, there’s NO uncertainty…..Our Indian hair comes to you in perfect sanitary condition. It is washed and conditioned so be rest assured that it will arrive to you free of lice!

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Do I need to seal ONYC® Indian Hair Weft before installment?

No, you only need to install your beautiful hair! Our Indian hair is nothing like any Indian Hair. The hair will come to you completely washed, conditioned and all the weft are double sealed with our weave sealant to drastically minimize shedding associated with most Indian or Virgin Hair.

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Do I need to seal ONYC® Indian Hair Weft before installment2222?

No, you only need to install your beautiful hair! Our Indian hair is nothing like any Indian Hair. The hair will come to you completely washed, conditioned and all the weft are double sealed with our weave sealant to drastically minimize shedding associated with most Indian or Virgin Hair.

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What is Cuticle hair?

Cuticle hair is referred to hair that has the cuticle intact and all cuticle going in the same direction! The cuticle provides a natural luster and sheen to the hair. It is what prevents the hair from tangling. ONYC® Luxury Ultima Hair is Full Cuticle Hair, which means each strand of hair has its cuticle intact. This type of hair gets better after each wash! Cuticle hair is the most expensive hair; don’t be fooled with Companies that claim to sell you full cuticle hair for a fraction. It is most likely mixed with non cuticle hair.

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What does the term “Virgin Hair” stands?

The term Virgin is used to describe hair that has never been tampered with chemically i.e perms, dye or bleach. All virgin hair is not the same. The best virgin hair is Cuticle virgin hair; this is virgin hair with aligned cuticle. There is also non cuticle virgin hair usually sold at a fraction of cuticle virgin hair. Even though, it’s virgin, it has No aligned cuticle so will tangle tremendously. ONYC® Virgin Hair is 100% full cuticle human hair. It is the ultimate hair for softness; luster and durability. It is human hair in the same condition as it grew from the scalp free of chemical process! There are huge selection of textures available with Indian and Brazilian Virgin Hair. Choose from Straight, Wavy or Curly and be rest assured that they are “No FUSS, No JUNK, JUST PURE”!

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What is the difference between Indian, Brazilian and Mongolian hair?

Simplified- Indian hair comes from an Indian donor, Brazilian hair from a Brazilian donor and Mongolian hair, from a Mongolian donor. To narrow it down and help you understand the complexity. Indian hair is generally finer and has smaller diameter than Mongolian Hair. The Mongolian Hair is a cross between the Chinese and Indian hair. This means, it has a thicker diameter than Indian hair but has a smaller diameter than Chinese Hair. Brazilian hair is very unique and the most versatile of all so comes in more variety of textures and colors- from black to blonde; Fine to Coarse; Straight to Wavy, Curly and kinky Curl! It is possible to have Brazilian hair look just like an Indian or Mongolian hair so we only stock the very fine and course textured Brazilian hair which are very unique and the type most people identifies Brazilian hair with.

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How is the length of the hair measured?

The hair is measured by pulling the hair straight. For instance, if you order curly hair, the actual hair length is the length of the hair when straight.

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What is the weight of your hair?

Our Luxury Ultima™ collections are sold in pouches. Each pouch of  Bulk is approximately 100g/3.6oz-4oz , Wefted hair is approximately 3.6-3.8oz after Wefting.  Make sure to visit "detail" tab on your item of interest for more details.

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How Much Hair Do I need?

It depends on the style and density you want. In general 5-7 OZ is required for a full head installation. Some will need more some will need less. It will be helpful to consult with your stylist before ordering.

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Can I color or perm ONYC® Hair?

YES, you can color all our hair! However the extent of coloring and/or chemical process depends on the product. You’re free to use a lifting color on all our Cuticle hair in Natural colors. Already colored hair and/or our Sassy Remy™ collections, we recommend deposit colors ONLY. You can perm all our Virgin hair! We recommend doing any chemical process professionally. Generally it is advised to make any major color or perm changes before installment. This is because the hair might have slightly different texture or porosity compared to your natural hair.

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How long does ONYC® hair last?

Our hair can last for a very long time depending on how you take care of it and the grade of hair used. Take very good care of it just like your natural hair. Our Luxury Ultima™ (Mongolian, Indian and Brazilian hair) hair collections can be reused over and over again and our our Sassy Remy™ hair collections can be reused several times!

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What is the difference between Hand-tied and Machine weft?

Hand-tied wefts are made by hand. They are thinner than machine wefts. ONYC® hand tied wefts are micro hand tied weft. Micro hand tied weft are much thinner than regular Hand tied weft. They will lay flat against your scalp to give you a more natural look and significantly reduce hair bumps caused by bulky wefts. When applied by a skilled stylist, hand tied weft allow for a natural looking, bulk-free undetectable weave. The hand tied wefts must be reinforced right where you want to cut before cutting. Nail glue or super glue works great. Machine wefts are done by machine, they do not need to be reinforced or secured before cutting. Most have thicker weft, our machine weft on the other hand is thinner and flatter than regular machine wefts hence lay flat on the scalp also. Machine wefts are made by sewing strands of hair together with a hair weft machine.

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Will the hair look exactly like the hair in the picture?

There might be slight variations in color and texture between the hair you receive and the photo on our site, especially with our virgin hair because they each are from a different donor, that is part of the fun of buying and wearing quality virgin hair. It is as unique as you are! The picture is to give an idea of texture and color, for our Mongolian Cuticle Hair line, it'll be very close to the provided image.

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What does the term "bulk" or "wefted" hair means?

Bulk hair is a bundle of loose hair used for braiding, fusion and many other hair Extension styles. Weft hair is hair used for weaving. It is sewn or bonded onto a track during the weaving process.

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What is the difference between Single drawn and double drawn hair?

Single drawn hair is ponytail hair cut from one donor. Therefore, there are a few natural shorter strands within a bundle of hair. The very short hairs have been removed. That’s why the hair may be sold 16” to 18” This means, the hair is not equal length, most of the hair is 16-18 inches. Double drawn hair is equal length. We only offer single drawn ponytail hair!

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  • Do I need to seal ONYC® Mongolian Hair Wefts before installation?

No, you do not need to! Our Mongolian hair will come to you completely clean and ready for install. Our Mongolian hair is double weft so we only apply one layer of sealant which will make the weft easier to split. If you do not intend to split the weft, you’re good to go without extra sealant.  If you split the weft, we strongly recommend double sealing the weft after-wards with our “Demorin Seal-a-weave.

You are also free to apply one more layer of the sealant on the double weft as it comes for extra reinforcement.  This is  especially beneficial for our Kinky or Tight Kinky Curl which require a little more maintenance than our wavy or straight hair due to the tightly  curl pattern.

 

Do I need to seal ONYC® Indian Hair Weft before installment?

No, you only need to install your beautiful hair!

Our Indian hair is nothing like any Indian Hair.  The hair will come to you completely washed, conditioned and all the weft are double sealed with our weave sealant to drastically minimize shedding associated with most Indian or Virgin Hair.

 



What is Brazilian Hair?

Brazilian hair in generally referred to hair from Brazil. The hair is mostly sorted from Brazil but sometimes originates from surrounding area like Bolivia and Peru. Brazilian hair is the most versatile and unique as the textures and colors varies tremendously!

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Is your Brazilian Hair Virgin?

YES, our Brazilian Hair is 100% virgin texture with absolutely No treatment.Our hair comes with certificate of AUTHENTICITY to rest assure you that we stand by the quality of this hair!

Please DO NOT mistake the Virgin Brazilian Hair with “Brazilian Style Hair” which refers to hair treated to look like Brazilian Hair.


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Can I color/Perm ONYC® Brazilian Hair?

Sure! Our Brazilian Hair is 100% Virgin Cuticle Human Hair which is not processed in any way so you can easily color it.

Generally it is advised to make any major color or perm changes before installment especially if you are blending the extension with your natural hair. This is because the hair might have slightly different texture or porosity compared to your natural hair.

We strongly advice to get your hair colored by an expert!


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Is Brazilian hair better than Indian hair? If not, why is it much more expensive than Indian hair?

The demand for some Brazilian hair is much higher which affects the price. 

Brazilian hair is not necessarily better than Indian hair but some textures that are very unique to Brazilians will be much more expensive.  The Fine baby hair texture, Super Kinky Curl texture and lighter colors are very unique and in high demand so will be much more expensive!


Also, note that Brazilians do not donate their hair in Temple like the Indians, this affects the price tremendously as most Brazilian hair donors sell their hair.

 

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How do I order your Brazilian Hair?

You can only order our Brazilian Hair as an existing customer.


Once it becomes available we will announce it (no there is not a tentative date in mind), and it will only be made for existing customers.


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