ONYC® Rewards Points
Get rewarded when you shop with ONYC Hair! UK Every customer is automatically enrolled in our rewards program as a Silver Status member with a £100 purchase or more and is eligible to achieve upgrades to Gold, Platinum, or Diamond Status.
How It Works
Shop
Points are credited to your account once your order is sent out.
Accumulate
Rewards points accumulate on your account as you shop.
Redeem
Reward Points can be redeemed as a coupon code or account upgrade.
Points are credited to your account once your order is sent out. Rewards points accumulate on your account as you shop (you will be eligible for Gold, Platinum, or Diamond status). The value of your Reward Points can be redeemed as a coupon code or used for account upgrade for more perks…
With just a £100 order, you start out as a Silver Status member and earns 2% back in rewards points toward future purchases. For example, spend £250 and you’ll receive a £5.00 back in rewards. Spend $500 and you’ll receive £10.00 back to use on a future purchase*.
Reach designated points and you’ll be eligible for Gold, Platinum, or Diamond status and even more benefits. (View “Membership Required Points” below) Receive 5% OFF select products as a Silver member. (View Member Benefit Tiers below)
View “MEMBERSHIP BENEFITS” below for a full explanation of Silver, Gold, Platinum, and Diamond benefits, and find out how you can get expedited orders, upgraded shipping, a private customer service line, and more.
Member Benefit Tiers
ONYCHair.uk Rewards apply on every purchase other than gift certificates, purchases made with a rewards gift certificate, and price-matched orders. Reward points are not issued on sales tax, wire transfer handling fees, shipping charges, delivery charges, and restocking fees. If you return an order, the corresponding points will be deducted from your account.
You can earn additional rewards points during special offers (where noted) and for writing product reviews (50 points per review, once approved by the ONYCHair.uk Team). Watch your account and emails for other ways to earn more rewards points.
You will earn an automatic 2% back in rewards to use towards future purchases or to upgrade your account. Easily upgrade your account and work your way up to Gold, Platinum, and/or the deluxe Diamond level by reaching designated spending levels. These elite Membership Statuses are well worth it — they earn you an exclusive everyday discount, great gifts, priority shipping, and even more rewards back, along with a few extra perks and privileges that are distributed throughout the year.
MEMBERSHIP BENEFITS
SLIVER
500+ points
2% Back in rewards plus 5% Off select hair products
Free US Shipping on £350 or more order
Exclusive Discount
Exclusive Offers & Samples
Priority “Same Day” Processing for orders received until 3pm GMT
Private Customer Service Line
GOLD
3,000+ points
2% Back in rewards plus 5% Off all hair products
Free US Shipping on £350 or more order
Exclusive Discount
Exclusive Offers & Samples
Priority “Same Day” Processing for orders received until 3pm GMT
Private Customer Service Line
PLATINUM
5,500+ points
2% Back in rewards plus 10% Off all hair products
Free US Shipping on £350 or more order
Exclusive Discount
Exclusive Offers & Samples
Priority “Same Day” Processing for orders received until 3pm GMT
Private Customer Service Line
DIAMOND
11,000+
2% Back in rewards plus 15% Off all hair products
Free US Shipping on £350 or more order
Exclusive Discount
Exclusive Offers & Samples
Priority “Same Day” Processing for orders received until 3pm GMT
Private Customer Service Line
How To Redeem Coupon/ Upgrade Membership using Reward Points
Redeeming Your Point:
You can redeem your points in two ways: 1 – Use your points for an upgrade and 2 – Use your points to redeem a discount coupon code.
1) How to use your points for an upgrade:
i) Visit your point page (make sure you are logged in)
ii) Scroll down to “Upgrade User Level” and select the role you wish to upgrade. (green box)
iii) Note: Only valid role upgrades will be visible). You must have any of the below points total for the upgrade option to be visible to you:
IMPORTANT:
- Point membership action is IRREVOCABLE! Please make sure of your intended action before finalizing it.
- Only valid role upgrades will be visible). You must have any of the below points total for the upgrade option to be visible to you:
2) How to use your points to redeem a discount coupon code.
IMPORTANT: The code expires within 24hrs, make sure to ONLY generate the code once you are ready to use it. Also, note that you cannot use code on the discounted items, so make sure you are not buying on-sale items before generating code.
i) Visit your point page (make sure you are logged in)
ii) Enter the number of points you want to use and click “Generate coupon” (yellow icon below)
iii) If you are not seeing the (yellow “GENERATE COUPON” icon above), most likely you do not have enough points to convert to a coupon!
*The minimum number of points required to convert points to coupons is 1000.
iv) Points Conversion: 50 points = £1 This means you should divide your points by 50 to know your dollar value. For example, 2000 points are a £40 voucher.
If you need further assistance regarding your rewards, please open a support ticket.
